Vigilince is a first-look comprehension assistant — not an estimating platform and not a job-management suite. It does one thing exceptionally well: turn the chaos of the first hour into a structured, defensible reference your whole team can act on.
Hit run and the pipeline takes over — a fast first read orients you, then the full structured report builds itself. Every stage is visible the whole way.
A free safety scan and base read run automatically the moment you capture; deeper sections — scope, mitigation, and pricing — generate on demand using credits, individually or as one scope + plan + pricing bundle. Pricing always comes from your own price book.
Snap photos of the loss, add a voice note, set the loss type. The job and every photo are saved before any analysis runs — so a dropped signal, a dead battery, or a closed app never costs you the capture. If a run is interrupted, the job is marked at its stage and picks right back up.
A fast triage pass orients you instantly: loss type, confidence, and any stop-work flag, followed by a free safety scan and base read. Add depth when you need it — scope, mitigation, and pricing structure, generated on demand from the actual photos — and it builds in the background, so nothing depends on you keeping the app open.
Review and edit, apply your price book (the AI never invents a number), export a branded PDF or Excel, and stage your crew. Vigilince hands off clean at mobilization — it doesn't try to run your whole job, just nail the start of it.
These aren't features we bolted on — they're the boundaries the whole product is built inside.
Prices come only from your price book. The model is structurally prevented from emitting one — your numbers are always your numbers.
Stop-work hazards gate the report. Standards-aware, but never a compliance claim — reference only, verified on site.
Every change is logged and versioned. Nothing is silently overwritten — the audit trail is the backbone.
On Pro and Business, invite a client to your branded portal and they can report a loss directly — a first look is waiting in your inbox before you dispatch. It rides the same honest engine: it orients you to the loss, it never prices it, and it never certifies a category, a hazard, or compliance.
From a portal that carries your brand, your invited client reports a First Notice of Loss — a description and photos, plus optional loss type, location, contact, and time. They log in as their own separate account and see only what they've filed.
The instant it's filed, Vigilince runs the free safety scan and base read and the loss appears in your Incoming-losses inbox with a live count. You open it already oriented — loss type, conditions, and any stop-work flag to verify — before you dispatch a tech. The auto-read costs you one credit.
Out of credits, or the client over their cap? The loss is still recorded and parked in your inbox, flagged and waiting. Release it with one tap — Run now — or let it drain automatically the moment you top up. No real loss is ever lost.
Keep a durable folder for every client — contact, job history, and their files (contracts, terms, protocols). For a preferred account, apply that client's pre-agreed protocols to a first look (2 credits) — it augments the report, never overrides safety or verification, and never sets a price. See the Client Portal →
Big losses don't fit in ten photos or a single report. Vigilince scales the first look to the job — floor by floor, unit by unit — and compiles it into one handoff.
Start a Multi-Layer project and add up to 25 layers — a building, unit, floor, or wing. Each captures its own photos and notes, up to 35 photos per first look on Business.
Each layer runs the same honest engine — safety first, conditions, scope, strict price-book pricing — so a bad unit is never averaged into a good one. Originals are always stored full-resolution, with their metadata intact.
Roll every layer into a single branded portfolio — scope and pricing across the property in one PDF or Excel, with each layer's full photo set downloadable as a zip. Pro & Business.
Join the waitlist — when your invite arrives, run a real job and watch the whole first hour come together.