Vigilince turns your loss-site photos into a structured first-look report — loss type, stop-work safety flags, scope, and verification checklists — before you leave the driveway. Built for restoration contractors, not insurance desks.
Purpose-built for the restoration trade
Miss the conditions that drive the category. Walk past a stop-work hazard. Forget the moisture map. Under-document for the adjuster. The first look sets the ceiling on the entire claim — and it usually happens with a phone in one hand and a flashlight in the other.
Vigilince reads your photos and names the loss type, the conditions, and the hazards — so a newer tech captures what a 20-year veteran would.
Energized water, suspected asbestos, possible structural compromise, suspected Cat 3 contamination — surfaced up front as a blocker to verify, not discovered after a crew is already inside.
Every report ships with a verification checklist and a clean, branded export — the paper trail adjusters want, generated automatically.
Snap photos of the loss, add a voice note if you want. The job and every photo are saved before anything runs — nothing is ever lost.
A free first read orients you in seconds — loss type, conditions, and safety. From there, generate the sections you need on demand: scope, mitigation, and pricing structure, each with its own verification.
Review, apply your price book, export a branded PDF or Excel, and stage your crew. Vigilince hands off clean at mobilization.
Vigilince frames the work plan to the loss in front of you. Explore how it handles each.
The conditions that drive category and class — surfaced for on-site verification — moisture mapping, a drying scope, and the contamination flags that protect the claim. Vigilince points to what to confirm; it never certifies the category itself.
Water restoration →Soot and char severity, contents vs. structure, odor and HVAC contamination, and what to document before cleaning.
Fire restoration →Visible growth and conditions, containment scope, PPE flags, and the verification steps clearance depends on.
Mold remediation →Envelope breaches, tarp and board-up scope, water intrusion paths, and structural-safety flags for emergency response.
Storm restoration →Category 3 handling, PPE and containment, porous-material removal scope, and stop-work safety surfaced first.
Sewage & biohazard →Reconstruction, demolition, and general scopes ride the same engine. See the full product.
Full product →A commercial loss is rarely a single room. Capture the whole property, layer by layer, and hand off one portfolio your crew and the adjuster can act on.
Group up to 25 layers — a building, unit, floor, or wing — under one master project. Each layer runs its own first look, so nothing gets averaged away. Pro & Business.
Read up to 35 photos in a single first look — enough to cover a real commercial scene in one pass, not just one room. Originals are always kept full-resolution, with their metadata intact.
Every layer rolls up into a single branded document — scope and strict price-book pricing across the whole property, exported as one PDF or Excel. Download the full photo set as a zip, layer by layer.
For the property managers, facilities teams, and commercial accounts you already hold pre-loss agreements and preferred-vendor status with — a branded portal where they report a loss directly to you. The moment they file, Vigilince runs a free safety scan and base read, and the loss lands in your Incoming-losses inbox as a first look. You're looking at it before you've dispatched a tech — that's how you cement the relationship, and beat everyone else to the loss.
Invite a client to a portal that carries your brand and their name. They file a First Notice of Loss — description, photos, and optional loss type, location, and contact. No phone tag, no forwarded emails, no loss falling through the cracks.
Every submission auto-runs a free safety scan and base read and drops into your Incoming-losses inbox with a live count. You open it already oriented to the loss — before you mobilize.
Every filed loss is recorded, no matter what. Out of credits, or the client over their cap? It's queued — never lost — and released with one tap or drained automatically when you top up.
Restoration runs on trust with adjusters and homeowners. Vigilince is built to protect it.
Pricing comes only from your own price book. Unmatched items are left blank and marked "Needs pricing" — on screen and in every export. No fabricated numbers, ever.
Stop-work hazards gate the report before anyone mobilizes. Vigilince is standards-aware but never makes a compliance claim — reference only, verify on site.
Clean, branded PDF and Excel exports with your logo, the safety band, structured scope, and verification checklist — generated automatically.
Upload your scopes, field notes, and past estimates; Vigilince grounds suggestions in your own library — sourced, traceable, never a guess. For a specific account, you can apply that client's own pre-agreed protocols too.
Techs capture, estimators refine, owners sign off — with a per-job review thread and full revision history. Priced by the org, not per seat.
Photos save before the analysis starts and the report builds in the background — so a dropped signal or a closed app never costs you the work.
No login required to use them. Drying calculators, equipment sizing, category guides, and ready-to-use documentation templates — built by the team behind Vigilince.
Estimate how many air movers a room needs based on floor area, wet walls, and saturation — the fast field rule of thumb.
Size LGR dehumidification by cubic footage and class of water loss, with a clear PPD/AHAM target for the space.
Moisture logs, category & class guides, customer authorizations, drying-time estimators, scope checklists, and more.
Bring your whole team. Pay for volume, not headcount. Beta spots open in waves — credits included when you're in.
Every capture runs a free safety scan and a free base read automatically. Generate the sections you need with credits — scope or mitigation 2 each, pricing 3, or the whole scope + plan + pricing bundle in one tap for 7. Editing, exporting, and reviewing a report you've already generated is always free, and top-up packs never expire.
No — and that's deliberate. Vigilince produces a first-look field reference: loss comprehension, safety, scope structure, and documentation. It is not an insurance estimate, engineering report, or compliance determination. Pricing comes only from your own price book; nothing is AI-invented.
Exclusively from the price list you load into Vigilince. Matched items are priced from your book; unmatched items stay blank and marked "Needs pricing." The model is structurally prevented from emitting a price — so your numbers are always your numbers.
Vigilince is standards-aware but makes no compliance claim. It points to the kinds of conditions that matter and what to verify on site; it never reproduces copyrighted standards text or asserts that work meets a specific standard. Final judgment stays with you.
Seconds. A fast triage pass orients you immediately with the loss type, confidence, and any stop-work flag, and a free safety scan and base read follow right behind it. Deeper sections — scope, mitigation, and pricing structure — generate on demand when you want them, and they build in the background so nothing depends on you keeping the app open.
Yes. Pricing is per organization with included seats, because your value is the field-to-office handoff — not paying per login. Techs capture, estimators refine, owners sign off, all on one job with a shared review thread.
Join the waitlist — when your invite arrives, run a real job and see the report your crew would mobilize on.